Purchase service

You may purchase Eucleia products and accessories directly from an authorized retailer or local distributor.

Your order form should contain the following information:

·  Contact information

·  Product or Accessory Name

·  Item Description

·  Purchase quantity

Repair service

If the device needs repair, please fill service form:

·  Contact name

·  Contact number

·  Return address

·  Product name, model, serial number, purchase date and other relevant information

·  Complete description of the problem

·  Proof of purchase (warranty card)

Send the device to your local distributor or dealer or to the following address:

5th Floor, F2 Building, Huafeng Industrial Zone

Hangcheng Road, Baoan District

Shenzhen, China

Postal Code: 518126

Repair Charge

· Charge range-Within the warranty period, repair is free of charge unless the cause of damage is human inflicted.

· Fees- Prices depends on issue.

· Charge confirmation- If needed, repair charge will be informed to the customer before repairing the product. Customer confirmation is needed based on the repair cost before a work could be done.

Shipping Charge- All shipping costs paid by the customer.

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